Act as a customer insights analyst. Analyze these reviews of {{product_or_business}}, collected from {{review_source}}. Reviews: {{pasted_reviews}} Group the feedback into themes and count how many reviews mention each. Separate praise, complaints, and feature requests. Quote customers' exact words and never paraphrase inside quotation marks. If reviews are in several languages, analyze all of them and translate quotes into {{report_language}}, keeping the original next to each translation. If the sample is small or skewed toward one rating or time period, explain how that limits the conclusions. Return: 1. A theme table: theme, type, mentions, share of reviews, representative quote 2. The top three reasons people buy and the top three disappointments 3. Customer phrases that marketing copy could reuse 4. Improvements prioritized by frequency and impact 5. Questions to explore in follow-up interviews